WebCDR Anti-Fraud

Cloud-based VoIP Fraud Detection
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"WebCDR will help us to quickly start our company without investing millions of dollars in a billing application or support personnel."
Steve Brough
Director, Sirius Telecom
"WebCDR got us into the VoIP business incredibly quickly. We are extremely happy with the billing information and other reports generated that enable us to run our business efficiently and effectively. WebCDR after sales service is superb."
Roger Chiume
Executive, International Division, Sentech Limited of South Africa
"We are very pleased with the service provided by WebCDR. The migration from our existing billing platform was simple and efficient with no billing records lost. The training and support provided by WebCDR's staff was very helpful, and the online real-time web reports make managing our multiple customers, networks and rate tables a snap! We are so pleased with the service that we are in the process of migrating additional networks with over 10 million minutes of monthly traffic from our legacy billing platform to the WebCDR billing system."
Jorge Alfonso
President, VOIP Communications
"WebCDR's vendor reconciliation feature caught a particular tier one carrier over-charging us by almost three times the actual amount due. WebCDR is the quickest and most accurate way to reconcile an invoice."
Sandra Martin
Carrier Relations Analyst, Western Wireless International Enterprises
"We consider WebCDR's services to be exemplary as they provide exactly what carriers need to succeed in today's market."
Glen Gerhar
President, Presto Telecommunications, Inc.
"We are extremely impressed with the WebCDR service. It's incredibly user-friendly and the reports are very informative."
Bob Calissendorff
Controller, Unified Worldwide Transport
"I am really impressed! WebCDR is an exceptional piece of software, especially the profitability reporting."
Scott Sereboff
President, Silverleaf Communications
"WebCDR provides all of the billing and management tools we need, including enhanced and flexible reporting, at a very affordable price. Additionally, WebCDR can be deployed quickly and easily, making our transition onto the system relatively seamless."
George Amandola
President, GeoTel
"WebCDR provides a user-friendly, ready-made billing solution for our customers. This web-based service was actually presented to us by one of our customers. We were so impressed with the system's rapid implementation and extensive reporting, we decided to make WebCDR ICT's official billing partner."
Joe Cini
President, ICT
"WebCDR does more than our two-million dollar billing system, and it's the least expensive project I've ever administered."
Kenneth Blijden
Manager International Networks, Smitcoms

Why buy expensive hardware and software?

WebCDR Anti-Fraud continually downloads and analyzes your switch’s most recent CDRs and alerts you to potentially fraudulent traffic, before it can cause financial calamity.
SIP providers and wholesale carriers serving the booming enterprise IP-PBX market need toll fraud detection in place today, before hackers can find and exploit your customers’ poorly-secured IP-PBX systems and flood high-dollar traffic to your underlying carriers.

Fact: Too many customer premise IP PBX’s are inadequately secured, or worse: Entirely unsecured and running with factory default settings, including factory default passwords!

Fact: VoIP hacker bot apps are constantly trolling the Internet seeking out vulnerable IP-PBX and SIP phone targets, and once found they are quickly and mercilessly exploited.. often running up tens of thousands of dollars in illicit usage that nobody (but you) ever pays for.

Fact: Documenting and proving a fraudulent incursion to the enterprise customer whose equipment was breached is difficult, at best. The customer will balk at the eye-popping bill with this as the likely outcome: A billing dispute, a lost customer, and no payment. Meanwhile, your underlying carrier will insist on timely payment for the traffic.

Features

WebCDR has been serving the wholesale carrier industry from the Cloud since 1999.
  • Cloud-based service means no hardware or software to buy.
  • Month-to-month contract; cancel at any time.
  • Works with any switch that outputs file-based or RADIUS-based CDRs.
  • Round-the-clock fraud protection with alerting via email and web.
  • No on-site components or disruptive integration with your switch. Simply provide secure, read-only download access to your switch’s file-based CDRs.
  • Automated, fault-tolerant CDR collections with encrypted transfer options.
  • Web-based control panel and setup wizard guide you step-by-step through the initial settings.
  • Three separate abuse detection algorithms alert you to atypical traffic, often within minutes of a suspected incursion.
  • Four levels of alerts from ‘information’ to ‘critical’ organize messages and can feed third-party ticket tracking systems.
  • Specify one or more recipients for each alert.
  • Configurable suppression of repeating alerts.
  • False alarm suppression with optional user overrides.
  • No-cost option to pre-load your recent CDR history so WebCDR's pattern recognition database can deliver accurate fraud detection from day-one.
  • Customizable alarms support country-specific monitoring, or use the supplied wizard’s defaults for set-and-forget network-wide surveillance that takes 60-seconds to enter.
    Includes all standard Watchdog alarm functions for QoS and pre- and post-paid balance thresholds.
  • Fully integrated with WebCDR Billing (optional).
  • Same-day activation in many cases.

See WebCDR in action